Terms and Conditions

Welcome Ya'll....and thank you for considering a wreath from Southern Charm Wreaths!

I can assure you that my wreaths are very neat and professional and I use only premium silks and wreath making materials. I spend several hours constructing each of my wreaths to ensure they are of the highest quality and construction and will bring you joy for many seasons. The back of the wreath looks almost as good as the front. Because every wreath is handmade, I am able to secure every stem, nest, sign, etc. into the wreath individually. I use a lot of high temperature glue when structuring a wreath and in some cases; I also tie pieces in with wire. Please take a moment to review my terms & conditions before making a purchase:

 

Payment Policy

Currently, I accept PayPal. I will ship your wreath within 2 business days after payment. If paying with e-check through PayPal it takes 5 business days for payment to clear before shipping.

 

Shipping Policy

Shipping is paid for by the buyer. In order to protect your wreath during shipment, I use a sturdy and deep corrugated box.  I wire your wreath into the shipping box to ensure your floral wreath will not move around during shipment.  Flat rate shipping charges are to the lower 48 states.  Shipping to Alaska will be much more expensive; therefore, please email me for a quote to this area BEFORE buying. 
 
My items are not eligible for combined shipping.  Also because of the box sizes, I am charged a dimensional weight of 38 pounds.  Shipping can easily exceed $18.00 (especially to mid or western states).  In these cases, I end up paying the difference. 
 
I ship FedEx Home Delivery® Monday – Friday which guarantees 2-5 business days and insurance is included. A physical RESIDENTIAL address is required to ship using FedEx Home Delivery.  No PO Boxes, APO or FPO addresses. 

Please note that shipping to the south & east coast is usually 2 business days, middle & northern states is usually 3-4 business days and shipping to the west coast is usually 4-5 business days...so plan your purchase carefully when trying to meet a deadline such as a holiday or birthday.

 

Refund Policy

I believe in my products and I stand by them 100%.  Since these are handmade wreaths there could be a time when a wreath may have a defect.  In that event, you may exchange your item in its original packaging only.  You will need to contact Southern Charm Wreaths within 2 days of the receipt of your item. You can contact me by emailing orders@southerncharmwreaths.com or 803-960-3260.

 

Additional Information

The materials used in my wreaths are considered durable to outdoor exposure unless noted in the item's description.  I would recommend hanging your wreath on a door that has a slight overhang.  Unfortunately, over time, as with anything left outside, the sun will fade a wreath, some flowers and mesh more than others.  But don't worry; your wreath should give you many seasons of enjoyment before that.

Thanks again ya'll for looking and considering a Southern Charm Wreath!